A company tasked with caring for some of Colorado’s sickest people failed to consistently provide basic services like insulin injections for more than a year before state and federal authorities intervened, as its profit-driven leaders recruited more clients than they could handle, former employees allege.
The Denver Post spoke to seven former employees and board members of InnovAge, a Denver-based elder care provider, and reviewed hundreds of pages of lawsuits, federal inspection reports and whistleblower complaints. All painted a picture of an organization so focused on growth that it continued signing up new people — including some homeless Denver residents who didn’t qualify — while struggling to serve clients it already had.
The Colorado Department of Health Care Policy and Financing announced in December that it would no longer pay for InnovAge to care for new clients covered by Medicaid in the Program of All-Inclusive Care for the Elderly, or PACE, which offers services meant to keep people out of nursing homes. Federal officials made a similar decision for patients covered by Medicare.
— Full story via Meg Wingerter, The Denver Post
Denver’s InnovAge was struggling long before Medicare stopped paying
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