Spotify down as thousands of listeners can’t access artists on music app

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Spotify has said it is "aware of some issues" with the music streaming service as thousands of users in the UK report an outage with the site.

Down Detector, a platform that identifies outages on various different websites, also reported issues with the service, with over 5,000 reports as of 8.59 am on December 16.

Taking to Twitter, Spotfiy said: "We’re aware of some issues right now and are checking them out! We’ll keep you posted."

In response, thousands of users, some of which pay a premium for the service, said they cannot search fro songs or artists.

Others said they cannot log in with their Facebook account after logging back out, with more claiming they cannot connect to Spotify's server.

One user said: "Something’s wrong with the Search button.

It doesn’t recognise any of the bands or singers I’m asking to display."

A second said: "Logged out, cannot log back in. Search function for songs doesn’t work, login with Facebook doesn’t work…"

Another disgruntled user said: "Seems to be happening every few weeks now, what on earth is going on."

"I was trying to fix my Spotify client for half an our before seeing this," added a fourth.

Spotify customers were also left struggling to stream music last week, leaving tens of thousands of users unable to listen to their favourite artist worldwide.

  • New Google feature allows you to search for a song by humming

It comes as Prince Harry and Meghan Markle announced they will launch their own podcast series in the New Year.

In an exclusive deal with streaming site Spotify, the royal parents will release a Christmas special episode later this month.

The pair are yet to announce what they will be discussing on but it is thought Harry’s podcast will focus on veteran issues and Meghan’s on gender equality.

The Duke and Duchess of Sussex made their move into entertainment after announcing the creation of their own audio production company called Archewell Audio.

  • Spotify

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